read the terms carefully. usually only for a hurricane.
If there is a toll free number try to call them, or you can research it in the Priceline website as well.
I am having the same trouble myself. My family planned a holiday for this easter and we are going to Coffs Harbour in NSW but the problem is they are flooded in there right now, and we have to leave by tomorrow. The resort's policy is that we will be charged something amount of dollars if we cancel, but you see it is not our fault why we are cancelling. It is unsafe to go there now. But what can we do????
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