What do front desk hotel executives do? Is that the same as a receptionist or someone handling reservations?

l would like to know the details of what they do including hotel industry specific terms, its for a project report, would be grateful for any help. thanks.

they take care of the problems that the front desk can't do like customer complaints, getting rooms ready and helping when needed.... Front desk is the front line people that handle the people walking in and checking out... executives are a glamorous word for front office manager...